Privacy Policy

This policy explains how information is collected and used when using the SO Fundraising Platform.

1. Platform role

SO Fundraising Platform provides software for organisers to run fundraising campaigns, raffles, squares games, events, ticket sales, and related activities.

Campaigns are operated by the relevant organiser. The organiser is responsible for how campaign participant data is used for their campaign.

2. Information collected

When using the platform, information may include:

• Your name
• Your email address
• Your selected tickets, squares, seats, tables, or bookings
• Transaction and checkout references
• Campaign participation details

3. Payments

Payments are processed securely by third-party payment providers such as Stripe. Full payment card details are not stored by SO Fundraising Platform.

4. How information is used

Information is used to:

• Process entries, reservations, purchases, and bookings
• Send confirmations and campaign-related updates
• Support organisers in administering campaigns
• Contact participants where necessary
• Meet legal, accounting, or regulatory obligations

5. Data sharing

Participant information may be shared with the organiser of the campaign being supported.

Information may also be processed by trusted service providers needed to operate the platform, including payment, hosting, analytics, and email providers.

Personal data is not sold or rented to third parties for marketing.

6. Data retention

Information is kept only for as long as necessary to operate campaigns, provide confirmations, resolve issues, and meet legal or accounting obligations.

7. Your rights

Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to the use of your personal data.

For campaign-specific data requests, contact the organiser responsible for the campaign you supported.

8. Security

Reasonable technical and organisational measures are used to protect information. No online service can guarantee absolute security.

9. Changes to this policy

This policy may be updated as the platform evolves. The latest version will always be available on this page.